Commercial Renewals Manager

📋 Description

• Own the renewal lifecycle for your portfolio; ensure service continuity and revenue.
• Lead pricing and negotiations for 25–45 renewals totaling $4M–$5M+ ARR.
• Partner with AEs and CSMs to build renewal strategies and reduce churn.
• Work with channel partners and SIs to negotiate pricing and protect revenue.
• Deliver proposals and quotes; coordinate with Finance, Legal, and Compliance.
• Maintain real-time renewal records and forecasting in Salesforce.

🎯 Requirements

• SaaS experience: 3–5 years in renewals, account mgmt, or sales.
• Negotiation: Proven ability negotiating complex SaaS subscription terms.
• Cross-functional influence: build trust and close deals with autonomy.
• Tool proficiency: Salesforce or similar CRM to manage pipeline and forecasts.
• Communication & Organization: Excellent written, verbal, and presentations.
• Education: Bachelor’s degree or equivalent practical business experience.

🎁 Benefits

• Immersive in-person onboarding.
• Total Rewards program with online details.
• Equity where applicable and benefits (health, dental, vision, 401(k)).
• Paid leave including PTO and parental leave.
• Global, inclusive culture and well-being resources.
• Onboarding and ongoing professional development.