Support outreach to likely eligible applicants for CASH SJC.
Assist with verification of eligibility and enrollment (virtual/in-person).
Respond to community partner questions and guide applicants through the process.
Use benefits counseling tools to explain impact on benefits.
Help with enrollment events and engage with applicants countywide.

🎯 Requirements

English language proficiency.
Strong customer service, problem solving, and emotional intelligence.
Excellent interpersonal skills and ability to work with diverse communities.
Tech literacy; comfortable using computers/tablets; Excel.
Fast learner and ability to learn complex operations quickly.
Experience with customer service or client-facing roles; seniors a plus; local travel.

🎁 Benefits

A positive and supportive team.
Growth and development opportunities.
Remote-first work culture.
Diversity, equity, and inclusion commitment.
Competitive pay.

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