Community Management Associate

📋 Description

• Support daily social media engagement by writing compelling copy, managing comment sections, and
• Contribute to the development and documentation of community management playbooks, moderation
• Identify, develop, and share compelling stories from a global volunteer community to highlight
• Monitor emerging trends in short-form video, including TikTok, Instagram Reels, and YouTube Shorts
• Explore and test social listening, moderation, and community management tools to improve response
• Track channel activity, monitor audience sentiment, and review engagement metrics to identify

🎯 Requirements

• Between 1 and 3 years of hands-on experience in social media execution, community management
• Strong familiarity with online culture, emerging digital trends, and short-form video platforms
• Demonstrated writing skills, with experience creating social media copy, engaging with audiences in
• Familiarity with social media management, analytics, moderation, or social listening tools.
• Strong judgment and emotional intelligence, with the ability to handle sensitive conversations
• Awareness of cultural differences and the ability to communicate thoughtfully with diverse

🎁 Benefits

• Remote-first work environment: Join a distributed organization with team members and contractors
• Competitive compensation: Salary is adjusted according to the country of hire, location, skills
• Location-based salary structure: Compensation for applicants outside the United States is
• Inclusive workplace: Work in an environment that values diversity, equity, accessibility, and equal
• Meaningful mission: Contribute to expanding access to free knowledge and supporting a global
• Collaborative culture: Work with an international communications team in a remote-first environment