Take ownership of community strategy and AI-enhanced experience.
Modernise platforms (Discourse, Ideas Portal, Stack Overflow, Reddit) with front-end tweaks.
Build/manage contributor schedule across Solution Architects, SAs and engineers.
Lead AI integration: chatbots and AI-powered search; collaborate with AI Lead.
Analyze engagement data to surface trends and drive improvements for B2B SaaS.

🎯 Requirements

Strong background in B2B SaaS community management; understand tech customer needs.
Project management: coordinate multiple workstreams and schedules; drive initiatives.
Comfort with HTML/JavaScript to tweak styling without a developer.
Curious about AI to enhance community experiences; own AI projects.
Data-driven, highly organized; collaborate across teams and use metrics.

🎁 Benefits

Company Equity
30 days holiday + bank holiday
5 days paid volunteering leave
Private Health Insurance
Life Insurance
Pension

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