Community Manager - Brazilian Portuguese & English | Remote

📋 Description

• Engage daily with community members and keep conversations active and welcoming.
• Moderate Discord channels, enforce rules consistently, and manage flagged content and reports
• Run or support community activities like events, tournaments, streams, and Discord takeovers.
• Support ambassador workflows: process applications and onboarding, help coordinate activations, and
• Support creator workflows: process tickets in shared inboxes and application servers and help
• Review winner submissions for compliance and execute reward delivery for community and ambassador

🎯 Requirements

• Advanced level (C1 minimum) in Brazilian Portuguese and intermediate level (B2 minimum) in English.
• Located in Argentina, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama
• Experience managing online communities, ideally on Discord.
• Experience moderating and enforcing guidelines consistently.
• Ability to stay calm in conflict and de-escalate situations with fairness and clarity.
• Organized and able to work through queues (tickets, reports, reward processing) with high accuracy.

🎁 Benefits

• 100% remote work with no wasted commute time and travel costs.
• A position at a fast-paced international company with ambitious gaming, e-commerce, and tech
• Casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages.
• Innovative digital tools and comprehensive training, with access to a library of online training
• Various learning and career development initiatives throughout the year.
• Fun employee engagement activities and participation in 5CA employee-led communities.