Community Manager - Exterminauts | Gestionnaire de communauté Senior·e - Exterminauts

Added
36 minutes ago
Type
Full time
Salary
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Related skills

analytics crisis management kpis moderation community strategy

📋 Description

  • Partner closely with the external publishing team to align community roadmaps, marketing beats, PR
  • Develop and execute long-term community strategies and event calendars that meet both studio goals
  • Act as the voice of the community to internal stakeholders, distilling complex player sentiment and
  • Act as the voice of the development team and the game to the community, clearly translating patch
  • Monitor player sentiment, manage live-service escalations, enforce community guidelines, and
  • Track, analyze, and report on key performance indicators (KPIs) like engagement rate, active user

🎯 Requirements

  • Significant experience managing communities for live-service games, with a strong understanding of
  • Proven ability to build and execute community strategies that align with business objectives
  • Exceptional written and verbal communication skills, with the ability to translate complex, nuanced
  • Experience collaborating with external publishers and cross-functional teams, including Marketing
  • Strong analytical and reporting skills, with experience leveraging community feedback, sentiment
  • A proactive, player-first mindset with a passion for fostering trust, representing player needs
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