Community Moderator (External Contractor)

📋 Description

• Monitor online learning forums and scholarship communities at least twice daily, including
• Provide non-technical assistance to students by answering routine questions, sharing relevant
• Moderate community discussions, review reported or inappropriate posts, enforce community
• Organize and maintain online community spaces, using moderation tools and platform features to
• Collaborate with Community Managers to plan and support forum activities, brainstorm engagement
• Help foster an inclusive, friendly, and engaging learning environment where students can connect

🎯 Requirements

• Must currently reside in India and have a reliable internet connection suitable for daily online
• Previous experience in community moderation, online forum management, customer support, student
• Completion of an online course or Nanodegree programme through the relevant learning platform is a
• Good understanding of online communities and moderation practices, including forum management
• Strong written and verbal communication skills, with the ability to share information clearly
• A customer-focused and student-oriented mindset, with an understanding of learner needs and a

🎁 Benefits

• Remote work: Perform your responsibilities from the comfort of your home in India.
• Additional income: Earn extra income through a part-time external contractor opportunity that may
• Flexible working arrangement: Manage moderation activities remotely, with the flexibility to
• Global community engagement: Contribute to a diverse, international community of learners and help
• Technology exposure: Stay connected with developments in emerging technology fields, including
• Professional development: Gain practical experience in online community management, learner