Community Operations Lead

📋 Description

• Design, build, and maintain internal tooling and infrastructure that makes our global community
• Identify operational gaps and engineer solutions, automating manual processes, integrating external
• Own the operational experience behind programs from application reviews, onboarding, member
• Work with the Revenue Operations team to build the data infrastructure and dashboards behind
• Serve as the main operational point of contact for ambassadors and internal partners to increase

🎯 Requirements

• Deep operations experience in building databases, workflows, and automations that scale, and you
• Experience managing vendors, budgets, and event operations globally, including the realities of
• Strong bias toward action and would rather ship an 80% solution today than wait for perfect. We
• You care deeply about community and understand the importance of building strong relationships with
• Thrive in ambiguity and are energized by greenfield problems. You’ll be an early hire on a rapidly
• Fluency with the following tools: Cursor, Databricks, Luma, Slack, Notion, Salesforce, CRM and Clay.