Concession Leader

📋 Description

• Lead the concession store and team to succeed.
• Deliver extraordinary customer experience daily.
• Develop a high-performing, diverse team.
• Champion Mulberry Spirit and our values.
• Build strong customer relationships using instore CRM.
• Drive store growth with a commercially focused approach.

🎯 Requirements

• Proven leadership in retail, ideally luxury fashion.
• Ability to train, coach and develop others.
• Customer-centric mindset with a passion for service.
• Strong communication and collaboration skills.
• Data-driven with market awareness and trading opportunities.
• Agile and proactive in a fast-paced store.

🎁 Benefits

• Product allowance
• Staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension contributions & Life Assurance
• Training and development opportunities
• x2 paid volunteering days per year