Offering customers a high level of service, through styling advice, product knowledge and experience
Analysing selling information and taking ownership for the concession sales performance
Leading and motivating a team of sales assistants to achieve excellent standards of service
Leading recruitment and ensure induction and training to new starters is carried out
Identifying future talents and putting together development plans to support their progression
Overseeing concession operations

🎯 Requirements

Excellent communication skills and the ability to lead, train and develop a team
Customer focused
Self-motivated & Positive
Adaptable
A genuine interest in others
Excellent planning and organisational skills

🎁 Benefits

25% staff discount across all H&M Group brands (online and in-store)
Access to H&M Incentive Program (HIP)

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