Provide professional and empathetic support to customers primarily via live chat with rare need to
Troubleshoot common technical issues relating to content streaming services, including device
Guide customers through account management and billing inquiries.
Maintain accurate records of customer interactions.
Stay informed on product updates and policies to provide accurate information.

🎯 Requirements

Excellent communication skills in Indonesian and English (verbal and written).
Preferably 1 to 2 years of experience in CSAT-focused customer service.
Willing to work on shifts 9am-11pm (including weekends). 5 working days, 2 days off (40 hours per
Willing to work 100% Work from Office, onsite in Bangsar South, Kuala Lumpur.
No hybrid mode possible.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot