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german sql itil sam application support

📋 Description

  • Assurer le support fonctionnel et technique de niveau 2/3
  • Analyser et rĂ©soudre les incidents et anomalies
  • RĂ©aliser les corrections et Ă©volutions de la solution
  • Effectuer le paramĂ©trage et l’administration fonctionnelle de Flexera
  • ContrĂŽler la qualitĂ© des donnĂ©es et des interfaces
  • Participer aux tests, recettes et mises en production

🎯 Requirements

  • Bac+3/5 en informatique ou systĂšmes d’information
  • 3 ans et plus en maintenance applicative
  • Bonne connaissance de Flexera (idĂ©alement Flexera One / FlexNet Manager)
  • Connaissances en SQL et en gestion des licences logicielles / SAM
  • Bonne capacitĂ© d’analyse et de rĂ©solution d’incidents
  • Bonne maitrise du cadre ITIL
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