Consultant Engagement Representative (Nightshift)

Added
7 hours ago
Type
Full time
Salary
Salary not provided

Related skills

ms office applicant tracking systems nps outlook connected

๐Ÿ“‹ Description

  • Manage consultant/contractor experience throughout assignment life cycle and communications.
  • Provide superior support for job-related questions, concerns, or issues.
  • Collaborate with Allegis Operating Company support teams on consultant requests.
  • Lead monthly service touchpoints and use STP scripts with consultants.
  • Document consultant communications in ATS/Connected; share best practices.
  • Act as SME in the Talent Experience Program and coordinate referrals.

๐ŸŽฏ Requirements

  • Bachelor's degree required.
  • Experience in Recruitment, Customer Service, or Voice Support.
  • Ability to make quick decisions and follow scripts when needed.
  • Proficient with MS Office/Outlook and related tools.
  • Strong analytical and problem-solving skills.
  • Nightshift schedule with hybrid work in Ortigas Pasig area.
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