Consultant Engagement Representative (Nightshift)

Added
8 hours ago
Type
Full time
Salary
Salary not provided

Related skills

ms office applicant tracking systems nps outlook surveys

๐Ÿ“‹ Description

  • Manage consultant/contractor experience across lifecycle
  • Provide superior support for job-related questions or issues
  • Collaborate with OpCo support teams to resolve consultant requests
  • Activate profile and communicate WIIFM to consultants
  • Use scripted onboarding, check-in, and offboarding surveys
  • Document consultant communication in ATS/Connected tools

๐ŸŽฏ Requirements

  • Bachelor's degree required
  • Experience in Recruitment, Customer Service, or Voice Support
  • Ability to decide quickly and follow a script
  • Proficient with MS Office and Outlook
  • Strong written and verbal communication
  • Nightshift schedule; hybrid work in Ortigas Pasig
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