Consumer Operations Associate

Added
14 days ago
Type
Full time
Salary
Salary not provided

📋 Description

  • Troubleshoot and solve external user issues
  • Analyze processes and drive changes to scale ops and improve UX
  • Work with Stripe teams to improve products and messaging
  • Gain insights into how thousands of Stripe customers scale and operate
  • Learn how Stripe operates from the ground up and make an impact
  • Be part of building a brand-new team and operational culture

🎯 Requirements

  • User-first mindset and problem solving
  • Excellent written and verbal communication
  • Strong critical thinking and problem solving
  • Experience in customer service or user-facing operations
  • Interest in technical products; organized, self-starter
  • Process-oriented mindset with ability to get things done
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