Content Manager

📋 Description

• Lead the studio’s QA: establish standards, checklists, and brand compliance.
• Build a culture of precision, accountability, and continuous QA improvement.
• Own QA for high-volume AI-augmented production; ensure accuracy and readiness.
• Develop channel-specific QA checklists for email, video, and display.
• Track quality metrics (revision rates, errors, brand compliance) and drive remediation.
• Collaborate with Program Director, AD, and CRM Strategist to align QA with brand guidelines.

🎯 Requirements

• 3+ years of QA/creative ops/production in creative, content, or marketing.
• Experience with metadata and asset upload workflows.
• Familiarity with email deliverability, cross-client rendering, accessibility.
• Experience building and leading QA processes and teams in high-volume production.
• Strong attention to detail across copy, design, email HTML, video, and display.
• Brand management and compliance experience in regulated marketing (higher education or healthcare differentiator).

🎁 Benefits

• Flexible working arrangements and reasonable adjustments.
• Equal opportunity employer; inclusive environment.
• Focus on learning, development, and sustainability goals.