Content Moderator (Content Processing Specialist & Engagement)

📋 Description

• Protect brands from harmful content on social platforms.
• Promote a positive brand community by issuing responses.
• Remove negative sentiments and preserve brand voice.
• Moderate content with empathy and accuracy.
• Work independently, be proactive, and seek information.

🎯 Requirements

• High School Diploma or equivalent
• PC/laptop with a webcam
• Stable home internet connection
• 2+ years in moderation, community mgmt, CX, or digital support
• Fluent in English & Portuguese (written & spoken)
• Experience with CRM tools like Sprout or Sprinklr

🎁 Benefits

• 100% Remote position
• Continuous learning and career growth
• Competitive compensation based on location market rates
• Opportunity to work with innovative brands
• Welcoming environment where feedback is valued
• Diverse, global BrickBrands team