Content moderator - EdTech

📋 Description

• Incident Analysis: Review potentially harmful online activity flagged by AI and decide on
• Crisis Response & Communication: Manage emergency protocols and communicate with school
• Operational Queue Management: Monitor real-time online queue to ensure no critical incident is
• Data & Documentation: Maintain meticulous records of investigations and outcomes.

🎯 Requirements

• Applying Domain Expertise: Use background in education, psychology, or law enforcement to
• Executing Under Pressure: Apply crisis intervention/control during high-risk incidents.
• Analytical Endurance: Sustain focus to manage live queue and document alerts within 5 min.
• Translating Culture: Interpret trends and slang to provide context for safety interventions.
• Bilingual Intervention: Use bilingual skills to assist real-time safety operations.

🎁 Benefits

• Remote-first, people-first culture with flexible time and holidays.
• 12 weeks fully paid parental leave for birth/adoption.
• Company-sponsored medical, dental, vision benefits and mental health resources.
• 401(k) with employer match and tax-advantaged accounts.
• $1,000 annual stipend for professional development.
• Exclusive PerkSpend discounts and strong Top Place to Work recognition.