Contract Renewal Specialist

📋 Description

• Manage the renewal process of contracts and subscriptions between Nexthink and its Partners and
• Negotiate contract renewal terms and maximize renewal rates
• Drive activities to ensure timely and accurate completion of Quotes and Order processing
• Establish a framework and process to track, manage, and maximize renewal contracts
• Maintain regular communication with clients throughout the renewal process
• Address concerns or questions from clients and provide information on benefits of renewal

🎯 Requirements

• 5+ years experience in a similar position
• Strong business acumen, superior negotiation skills, and a customer service mindset
• Experience in a SaaS company; high growth Scale-up experience is a plus
• Highly organized, with attention to details
• Demonstrates effective teamwork, independence, and a proactive, energetic approach
• Salesforce experience is a plus

🎁 Benefits

• Flexible Hours and unlimited vacation (unlimited paid time off on top of 15 days holidays)
• 11 company-paid holidays
• 3 extra days for volunteering
• Hybrid work model balancing office and remote work
• Free access to professional training platforms
• Up to 16 weeks of paid leave for birthing parents/primary caregivers