Conversational AI Engineer

📋 Description

• Design, develop, and deploy conversational AI solutions, including chatbots and voicebots powered
• Implement system integrations to enable seamless automation and connectivity across multiple
• Develop and optimize prompts and structure knowledge bases to ensure accurate, relevant, and
• Apply AI safety principles by implementing safeguards, governance frameworks, and reliability
• Configure, maintain, and optimize Speech-to-Text (STT) and Text-to-Speech (TTS) systems to deliver
• Evaluate, fine-tune, deploy, and continuously monitor AI models to improve performance

🎯 Requirements

• At least 5 years of experience developing and implementing LLM-powered voicebots.
• Strong experience with machine learning and deep learning frameworks.
• Knowledge of data preprocessing, feature engineering, and data pipeline development.
• Hands-on experience with AI models for chatbot and voicebot applications.
• Experience in model evaluation, fine-tuning, deployment, and performance optimization.
• Familiarity with conversational AI platforms for chatbot and voicebot development; experience with

🎁 Benefits

• Fully remote working arrangement within India.
• Opportunity to work with cutting-edge conversational AI, automation, and customer experience
• Exposure to Genesys delivery and advanced chatbot and voicebot solutions.
• Collaboration with global clients across the United States and EMEA.
• Opportunity to work on complex, high-visibility projects in a fast-paced international environment.
• Collaboration with experienced professionals across AI, automation, performance, and agent