KPN

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Conversational Specialist (eSales)

Added

5 hours ago

Location

Type

Full time

Salary

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Related skills

ux ai prompt engineering conversational design growth experiments

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📋 Description

AI‑gedreven flows en prompts ontwikkelen voor online conversies
Conversational logica bouwen en verbeteren
Experimenten opzetten (A/B) binnen het digitale koopproces
Samenwerken met UX, eService, IT en AI‑professionals voor snelle implementatie
Verantwoordelijk als AI contactpunt binnen het eSales‑team

🎯 Requirements

Ervaring met bouwen van AI Agents en flows
Basiskennis in e‑commerce, UX writing, conversational design of data
Nieuwsgierig, analytisch, testgericht en resultaatsgericht
Goed taalgevoel en vermogen om conversie te verhogen
Samenwerken met UX, IT, marketing en service

🎁 Benefits

Vaste 13e maand en 8% vakantiegeld
Mobiele telefoon en laptop
Reiskostenvergoeding of fietsvergoeding
Flexibele verlofsregeling en goede werk-privé balans
Vrije dagen in samenspraak met manager
CAO‑gebaseerde verhogingen en pensioenvoorwaarden

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