Coordinator Digital (m/f/d) - Bilingual (German & English)

📋 Description

• Manage customer inquiries via phone, email, or video calls
• Assist customers with vehicle rental & pickup questions; close reservations
• Verify customer information and provide related assistance
• Offer technical support during key pickup; troubleshoot in self-service
• Collaborate with SIXT branches across countries
• Make calls to promote sales and improvements

🎯 Requirements

• Customer orientation with focus on satisfaction
• Fluent in German and English; additional languages a plus
• Effective communication; clear and persuasive
• Flexibility; available for night shifts
• Teamwork in international, dynamic environment
• Solution-focused; identify problems and propose solutions

🎁 Benefits

• Permanent contract with growth opportunities
• AI tools at your fingertips (Claude by Anthropic, SIXTgpt)
• Competitive salary €19,200/year + €300 monthly bonus + €60 telework, 30% night shift premium
• Flexible remote work from anywhere in Spain
• Work-life balance perks: birthday day off, anniversary vacation days
• Flexible compensation: private health insurance, childcare support, restaurant card