Corporate Account Manager (US)

📋 Description

• Manage a book of corporate/SMB customers across industries.
• Drive renewals and identify expansion opportunities.
• Build relationships with stakeholders at multiple levels.
• Use automation to efficiently manage a large book with high-touch where needed.
• Act as the long-term relationship manager to drive retention and growth.
• Collaborate cross-functionally to shape service delivery and outcomes.

🎯 Requirements

• Proven success managing a commercial book with retention and revenue growth.
• Strong renewal performance with expansion opportunities identified.
• Excellent written/verbal skills; able to tailor to technical, operational, and executive audiences.
• Experience building trusted relationships and acting as a strategic advisor.
• Experience managing a large portfolio and using CRM/tools to operate at scale.
• Self-motivated with resilience and a solutions-focused approach.

🎁 Benefits

• Hybrid and flexible working options
• 401(k) Safe Harbor Plan with employer match
• Comprehensive private health cover, including medical, dental, vision and life insurance
• Meals, snacks, and drinks provided in the office
• Two paid Learning & Development days per year plus access to Udemy and Coursera