Corporate Operations Associate

📋 Description

• Daily client communication with customers to arrange and monitor daily delivery schedules and order
• Manage drivers to achieve the highest standard of customer experience and adherence to agreed SOPs
• Assist in planning, coordinating and implementing different driver motivation and retention
• Solve daily delivery issues in a most effective and cost-efficient manner, with prompt resolution
• Prepare monthly delivery statements and invoices to clients, and handle drivers’ payments.
• Gather relevant feedback from drivers and customer operations to share with relevant teams for

🎯 Requirements

• Strong communication skills with proficiency in written and spoken English and Chinese
• Able to work under pressure with a positive mindset and can-do attitude
• Strong sense of responsibility and detail-oriented with high level of accuracy
• Higher Diploma in any disciplines with minimum of 2 years in sales and marketing or an operational
• Proficient in MS Office and Google Workspace
• Local travel to customer sites and with drivers performing deliveries will be required