Deliver deskside IT support at NYC HQ for hardware, software, networking, and peripherals.
Run AV for live events at NYC HQ; set up, operate, and troubleshoot AV.
Provide rapid, discreet white-glove support to executives across devices and tools.
Manage IT hardware logistics across the Americas—lifecycle, inventory, shipping.
Onboard new hires with IT orientation and device provisioning.
Keep conference rooms AV and collaboration stacks ready; monitor issues.

🎯 Requirements

2-4 years of hands-on IT support in a corporate environment.
Strong troubleshooting across macOS and Windows OS.
Experience managing hardware logistics: lifecycle, inventory, shipping.
ITSM/ticketing experience (Freshservice, ServiceNow).
Experience with conference room AV and enterprise conferencing (Google Meet, Zoom, MS Teams).
Google Workspace end-user support – advantage.

🎁 Benefits

Bonus/commission eligibility
Equity
Benefits package

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