Country Lead, Retail

📋 Description

• Lead a team of Account Managers and Account Specialists to grow retail partners.
• Drive partner growth with data-driven insights and strategic consultation.
• Oversee a portfolio of retail partners and deliver value to partners and customers.
• Analyze merchant performance to identify improvements and actionable insights.
• Test scalable processes for partner collaboration and implement efficient workflows.
• Lead contract negotiations with key partners to strengthen value.
• Build a high-performing, engaged team with clear targets and coaching.
• Foster cross-functional collaboration across Sales and Merchant Services.

🎯 Requirements

• Proven success as Senior Account Manager or Business Developer in Retail.
• Strong analytical thinking with data-driven decisions.
• Project management and stakeholder coordination skills.
• Excellent communication and influencing diverse stakeholders.
• Leadership: coach and develop high-performing teams.
• Fluency in Albanian and English.

🎁 Benefits

• Fun and dynamic work environment with an international team.
• Career growth opportunities within Wolt.
• Wolt perks including discounts on orders.
• Work equipment provided.