Creator Success Coordinator

📋 Description

• Serve as first line of support by managing creator tickets and inquiries.
• Moderate creator communities and social channels, escalate issues when appropriate.
• Manage creator communications across email, social platforms, blogs, and other channels.
• Write blogs, announcements, newsletters, and educational content.
• Create polished presentations, spreadsheets, reports, and decks.
• Coordinate Zoom webinars and creator events.

🎯 Requirements

• 2+ years in customer support, creator success, community management, or related field.
• Exceptional customer service with passion for helping people succeed.
• Experience managing social media communities or online engagement.
• Strong writing, editing, and proofreading for blogs/communications.
• Proficient with Google Slides/PowerPoint and Google Sheets/Excel.
• Experience coordinating Zoom meetings, webinars, or virtual events.

🎁 Benefits

• Remote-first, productivity-first environment.
• Competitive compensation and family-friendly benefits.
• 401(k) with company matching.
• Medical, Vision, and Dental Insurance.
• Paid maternity and paternity leave.
• Summer Fridays and Flexible PTO.