Credit Controller - Fixed Term Contract

📋 Description

• Own and manage a defined portfolio of hard B2B accounts with overdue balances to targets.
• Conduct high-volume outbound contact to chase invoices and negotiate repayment.
• Apply escalation processes including demand letters and referrals to external recovery.
• Negotiate payment plans while protecting the business commercial position.
• Investigate and resolve invoice disputes, working with sales, operations and billing.
• Review account histories to identify dispute trends or systemic errors.

🎯 Requirements

• Proven B2B credit control or commercial collections experience, ideally including exposure to hard or complex accounts.
• Demonstrable track record of cash collection against targets in a high-pressure environment.
• Confident negotiator with the ability to handle difficult and often confrontational conversations professionally.
• Strong knowledge of the collections lifecycle, escalation tools, and legal remedies available in a B2B context.
• Excellent written and verbal communication skills, able to produce clear, firm, and professional correspondence.
• Proficient in Microsoft Excel and experience with collections systems or ERP platforms.

🎁 Benefits

• Inclusive environment and diverse workforce.
• Pay and benefits based on performance with development opportunities.
• No academic qualifications required; selection based on experience.
• AI tools to boost creativity and productivity.
• Collaborative culture with training and support.
• Global team exposure and opportunities.