Critical Harms Investigations & Incident Management Junior Specialist

📋 Description

• Conduct rapid investigations into critical and complex incidents, including threats against child
• Utilize internal tools, data analysis, and open-source intelligence (OSINT) techniques to gather
• Act as primary point of contact for relevant parties across the company, including leadership.
• Ensure thorough and timely documentation of investigations.
• Operate within a 24/7 on-call rotation to respond to high-risk and time-sensitive incidents.
• Lead incident response by coordinating cross-functional stakeholders.

🎯 Requirements

• Minimum 3 years of experience in investigations, incident management, or policy enforcement on a
• Experience managing high-pressure, sensitive, and complex investigations with moderate to high
• Excellent written and verbal communication skills, able to articulate complex technical and
• Demonstrated ability to use data analysis, internal dashboards, and investigation tools for
• Familiarity with online safety issues, including exposure to high-severity risk content, is
• Strong project management skills, strong prioritization acumen, and ability to build processes from

🎁 Benefits

• Onsite work Tuesday, Wednesday, and Thursday with optional presence on Monday and Friday (unless
• Equal employment opportunities and accommodations for candidates with qualifying disabilities or