CRM & Loyalty Specialist

📋 Description

• Act as CRM & Loyalty SME within the Trading Squad, supporting partner objectives.
• Own end-to-end delivery of CRM and loyalty campaigns across email and lifecycle.
• Execute campaigns using CRM platforms (e.g., Salesforce Marketing Cloud) and CMS.
• Ensure quality and consistency across audiences, journeys, landing pages and compliance.
• Collaborate with Leads and partners to deliver campaigns on time.

🎯 Requirements

• Bachelor's degree in Marketing, Business, Digital Marketing, Commerce, or related field, or equivalent experience.
• Salesforce Marketing Cloud certifications are an advantage.
• CRM, Loyalty or Digital Marketing certifications (e.g., CIM, DMI) desirable.
• Fluent English.
• 3+ years in CRM, Loyalty or Lifecycle Marketing with proven results.
• Hands-on experience with Salesforce Marketing Cloud and CMS to execute campaigns.

🎁 Benefits

• Competitive pay and benefits, incl. bonus, health insurance and pension matching.
• 25 days leave, flexible working, and opportunity to work abroad up to 20 days.
• Wellbeing support including health and mental health programmes.
• Growth and recognition culture with training and study support.
• Everyday perks: subsidised canteen, on-site parking, Bike to Work and TaxSaver schemes.