CRM Manager

📋 Description

• Own end-to-end international CRM strategy for Dojo.
• Lead day-to-day execution and optimization of international CRM.
• Lead tech setup and data architecture for new markets.
• Build audience segments in Braze for personalised communications.
• Oversee multi-channel campaigns across regions (DM, email, in-app, push).
• Align CRM with market goals with Product, Data, and Commercial.

🎯 Requirements

• Proven CRM track record; start-up/scale-up exp preferred.
• Autonomous; thrives in ambiguity and fast pace.
• Technically savvy; setup CRM platforms, data migrations, workflows.
• Strong stakeholder management and collaboration skills.
• Strategic ownership mindset; identify growth opportunities.
• Data-literate; robust reporting and insights.

🎁 Benefits

• Diversity, equity, and inclusion at Dojo.
• Office-first culture; 4+ days in the office.
• Collaborative spaces across Europe and social hubs.
• See dojo.careers for benefits details.