CRM MarTech & Email Ops Manager

📋 Description

• Own daily email campaign operations: build, QA, deploy, and report across lifecycle, promotional
• Design and maintain email template architecture including content blocks, dynamic content modules
• Write and maintain technical coding (Liquid, HTML/CSS, AMPscript) to enable complex personalisation
• Own send frequency governance, suppression logic, fatigue management, and audience conflict
• Manage deliverability: sender reputation, authentication (SPF/DKIM/DMARC), inbox placement, and ISP
• Support GTM launches for new products and features — translating product briefs into campaign

🎯 Requirements

• 5+ years of hands-on experience in email marketing operations and/or MarTech management in a
• Expert-level proficiency in CRM/ Email Platform and CDP e.g.: Braze, Optimove, Sendgrid, Segment
• Strong technical coding skills: Liquid, HTML, CSS for email template development and dynamic
• Strong SQL skills with the ability to query complex datasets, build audience definitions, and
• Proven ability to leverage AI tools to accelerate production and problem-solving — this is a must
• Demonstrated experience with performance tracking, A/B testing, and data-driven optimisation of

🎁 Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• 401(k) plan with employer match
• Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• Work Flexibility Adoption. Flexi-work hour and hybrid set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse