CRM Project Manager

📋 Description

• Acts as the primary point of contact following pre-sales handoff to delivery, leading client
• Lead multiple small to medium projects with low to medium complexity, or act as the fully allocated
• Create and manage project plans, monitoring progress, managing allocated hours, and overseeing
• Communicate project status, risks, and issues effectively to client stakeholders.
• Lead project teams to follow best practices related to work product delivery, documentation, and
• Resolve client escalations smoothly, pulling in inputs from internal senior team members when

🎯 Requirements

• 5+ years of applicable project management experience in CRM and enterprise platform implementations
• Demonstrated abilities in organization, project planning, and effective communication (both written
• Experience leading projects with multiple work streams or multiple projects concurrently.
• Experience working with people in a collaborative environment and coordinating with various
• Demonstrated ability for self-directed learning, including acquiring certifications
• Ability to work flexible hours tailored to support the NAMER region (prioritizing EST).

🎁 Benefits

• Excellent, full coverage medical, dental, and vision insurance
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network