CRM Specialist

📋 Description

• Act as CRM & digital marketing expert within Trading Squad, delivering campaign solutions.
• Own end-to-end CRM campaigns across email, push and lifecycle communications.
• Build campaigns using Salesforce Marketing Cloud, CMS, widgets and microsites.
• Ensure campaign quality and consistency across IDs, landing pages and journeys.
• Collaborate with Trading Squad leads and stakeholders to deliver campaigns on time.
• Identify opportunities to increase partner revenue via CRM optimisation and personalisation.

🎯 Requirements

• Bachelor's degree in Marketing, Digital Marketing, Business, E-commerce, Data Analytics or related field.
• Salesforce Marketing Cloud certifications (Email, Administrator or Consultant) are an advantage.
• CRM/Customer Lifecycle Marketing certifications (e.g., CIM, DMI) desirable.
• 3+ years' experience in CRM, digital marketing, customer lifecycle marketing or e-commerce.
• Proven experience delivering CRM and digital marketing campaigns across email and lifecycle marketing.
• Hands-on experience with Salesforce Marketing Cloud and CMS to execute and measure campaigns.

🎁 Benefits

• Competitive pay and benefits, including bonus, health insurance and pension match.
• Generous time off and flexible working; 25 days leave and options to work abroad.
• Comprehensive wellbeing support and paid leave for wellbeing needs.
• Growth and recognition culture with training and coaching.
• Subsidised canteen, parking, Bike to Work and TaxSaver; Sports Club.