Paytm

51-200 employees
85 jobs posted

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CST - Associate - Recharge CST

Customer Support

Added

18 days ago

Location

🇮🇳 Noida

Type

Full time

Salary

Salary not provided

Related skills

communication customer service multitasking brand_consistency

📋 Description

Resolve day-to-day queries of customers/merchants via call or chat.
Oversee day-to-day management of campaigns and ensure brand consistency.
Ensure brand tone, voice, and terminology are consistent.
Develop and implement timelines to achieve targets.

🎯 Requirements

1+ years of customer support experience
Exceptional multitasking skills
Strong problem-solving ability
Educational qualification: Any Graduate

🎁 Benefits

Collaborative, output-driven program across teams
Opportunity to boost revenue per use via cross-sell
360 feedback from peer teams on your support goals
Respect earned, not demanded from peers and managers

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