Lead post-sales handover to CS/Growth; document customer details and expectations.
Run platform demos and orientation calls; capture integrations and use cases.
Validate sales information and forecasts; ensure accuracy for the customer.
Manage segmentation and assignment to CSMs; drive ongoing engagement.
Track adoption metrics and time to revenue; monitor customer health.

🎯 Requirements

Proven experience in SaaS onboarding and adoption.
Excellent communication; lead demos and customer sessions.
Strong organizational skills and meticulous follow-up.
Cross-functional collaboration with sales, CS, CPMs.
Analytical mindset; review data and adoption metrics.

🎁 Benefits

Generous paid parental leave.
Flexible time off.
Spending accounts.
Medical, dental, and vision insurance.
Sabbatical after 5 years and more.

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