Customer Advocacy Contractor

📋 Description

• Support the day-to-day coordination and execution of AlertMedia's customer reference program in
• Assist with identifying and recruiting customers for advocacy opportunities, including references
• Track advocacy activities, customer participation, and key program metrics to support accurate
• Manage customer reference records, profiles, and availability across internal systems.
• Develop and update advocacy documentation, templates, and internal resources that support efficient
• Monitor shared advocacy inboxes and route requests to the appropriate stakeholders.

🎯 Requirements

• Excellent organizational skills and exceptional attention to detail.
• Strong written communication, copyediting, and proofreading skills.
• Experience managing projects or coordinating multiple stakeholders.
• Ability to handle sensitive customer information with professionalism and discretion.
• Proficiency with Microsoft Office and Google Workspace; experience with CRM or advocacy platforms
• Experience supporting customer marketing, customer success, advocacy, or marketing operations is

🎁 Benefits

• Competitive Hourly Rate
• A Best Places to Work company 10 years in a row and numerous other awards
• Meaningful work while growing your career in a fast-moving, global company with an award-winning