Added
10 minutes ago
Location
Type
Full time
Salary
Upgrade to Premium to se...
Save Job

Related skills

crm salesforce escalation management cross-selling outbound calling

📋 Description

  • Lead structured outbound call campaigns to recent borrowers
  • Enroll customers in autopay programs and handle objections
  • Conduct consultative cross-sell for financial products
  • Handle customer concerns and route escalations appropriately
  • Navigate CRM, loan and payment portals during live calls
  • Maintain quality assurance score of 90% or above

🎯 Requirements

  • Comfortable working from a script with natural rapport
  • Strong written communication for case notes
  • Navigate multiple software platforms on live calls
  • Coachable, metrics-aware, open to feedback
  • Experience with Salesforce or similar CRM preferred
  • 1+ year in high-volume call center or phone sales preferred

🎁 Benefits

  • Clear growth path to team lead or specialist roles
  • Opportunity to pursue NMLS license and become Loan Officer
  • Structured training from day one
Apply on employer's website
This employer gathers applications via their own applicant tracking system.
You will be redirected to an external application form.
Get alerts for new remote customer support jobs
A weekly email with new matches. Unsubscribe anytime.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Activate JobCopilot

Related Customer Support Jobs

See more Customer Support jobs →