Customer Care and Payment Support Advocate

Added
7 days ago
Type
Contract
Salary
Salary not provided

Related skills

communication customer support problem solving empathy multichannel support

📋 Description

  • Provide support via phone, Zalo, email, and web forms.
  • Engage in calls to understand issues and guide customers.
  • Communicate with empathy, professionalism, and positivity.
  • Contribute feedback to improve the customer experience.

🎯 Requirements

  • Passion for customer service and helping others.
  • Strong communication, negotiation, and problem solving.
  • At least 1 year in customer service, consulting, call centers, or collections.
  • Associate’s Degree or higher (Bachelor's preferred).
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