Customer Care Data Analyst Intern

📋 Description

• Leverage our diverse datasets to identify opportunities to improve customer satisfaction &amp
• Support decision making by conducting focused analyses on customer experience initiatives and
• Assist with data requests and reporting for our stakeholders, helping track key metrics (Contact
• Maintain monitoring tools by updating Tableau dashboards and reports using SQL, Tableau, and Google
• Develop data analysis skills while working with experienced analysts to interpret customer
• Actively contribute to our data model, working with our analytics engineers to enable greater

🎯 Requirements

• You are studying a Bachelor's or Master's degree in Business, Management or STEM with
• You have strong skills in data analytics, visualization and modeling, including experience with SQL
• You possess a good balance of statistical/technical skills balanced with business acumen
• You have good communication skills and you are able to make your work accessible to a non-technical
• You know how to work in autonomy
• You like to do concrete things and you are not afraid to get your hands dirty

🎁 Benefits

• A mission driven work environment where your day to day makes an impact on the planet
• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and