Deliver exceptional service and solutions to customers through inbound calls and chat
Work with leading technologies and systems
Handle customer calls of varying types (i.e. service requests, billing questions, energy

🎯 Requirements

Strong communication and active listening skills
Ability to leverage probing questions to resolve issues
Strong attention to detail and ability to effectively multitask
High school diploma or GED; Associate's degree is a plus
PC proficiency with strong keyboard skills and basic MS Office knowledge
Excellent internet connectivity: 2 Mbps upload and 10 Mbps download speeds

🎁 Benefits

Hourly Wage
Medical, dental and vision benefits
Paid training & PTO
Advancement opportunities
Monthly rewards & recognition programs
Employee Discounts

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