Customer Care Specialist

📋 Description

• Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats
• Deliver a top tier customer experience through creative problem-solving and consistent probing, to
• Follow Toast procedures to escalate and coordinate the customer response in accordance with Toast
• Expand your knowledge of Toast’s hardware and software weekly through professional development

🎯 Requirements

• 3 to 4 years of experience in a role responsible for customer satisfaction and championing the
• Strong communication (written/verbal), organizational, and influencing skills with 2+ years of
• Success operating independently and navigating competing priorities in a constantly changing
• Proven track record of success navigating and troubleshooting technical tools, for instance an
• Strong abilities in teamwork, communication, and collaboration for effective interaction with
• Ability to adapt quickly, multitask, and perform effectively under payroll deadlines and

🎁 Benefits

• competitive compensation and benefits programs
• means to a healthy lifestyle with flexibility
• Learn more at https://careers.toasttab.com/toast-benefits