Customer Care Specialist I - Contract (Onsite Only)

Added
15 days ago
Type
Contract
Salary
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Related skills

customer service data entry multitasking interpersonal skills attention to detail

๐Ÿ“‹ Description

  • Handle inbound and outbound calls based on assignment
  • Successfully complete training and stay updated with ongoing learning
  • Process requests efficiently: Enter and manage orders, handle cancellations/changes, and request
  • Protect customer data: Ensure security and privacy for every interaction
  • Utilize tools and resources: Accurately enter data and ensure smooth follow-up processes
  • Track performance and improve: Monitor individual performance and contribute to team success

๐ŸŽฏ Requirements

  • High School Diploma/GED required
  • 0-2 years of experience (customer service, banking, or retail experience is a plus)
  • Strong multitasking abilities
  • Attention to detail
  • Excellent communication and interpersonal skills
  • Basic computer knowledge

๐ŸŽ Benefits

  • Medical, dental and vision coverage
  • 401K
  • Generous PTO allowance
  • Life insurance
  • Employee assistance
  • Pet insurance
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