Customer Care Specialist I - Contract (Onsite Only)

📋 Description

• Handle inbound and outbound calls based on assignment
• Provide friendly, efficient, and professional customer service
• Resolve issues quickly and effectively
• Recommend solutions that enhance the customer experience
• Work within assigned client programs to meet performance goals
• Enter and manage orders, handle cancellations/changes, request reprints or credits

🎯 Requirements

• High School Diploma/GED
• 0-2 years of experience (customer service, banking, or retail experience a plus)
• Strong multitasking abilities
• Attention to detail
• Excellent communication & interpersonal skills
• Basic computer knowledge

🎁 Benefits

• Medical, dental, and vision coverage
• 401K
• Generous PTO allowance
• Additional benefits: life insurance, employee assistance, pet insurance