Customer Care Specialist I (Onsite Only)

📋 Description

• Handle inbound and outbound calls
• Enter and manage orders, handle cancellations/changes, and request reprints or credits
• Resolve issues quickly and effectively
• Recommend solutions that enhance the customer experience
• Work within assigned client programs to meet performance goals
• Protect customer data

🎯 Requirements

• High School Diploma/GED required
• 0-2 years of experience
• Customer service, banking, or retail experience is a plus
• Strong multitasking abilities
• Attention to detail
• Excellent communication & interpersonal skills

🎁 Benefits

• Medical
• Dental
• Vision coverage
• 401K
• Generous PTO allowance
• Life insurance