Customer Care Specialist I (Onsite Only)

📋 Description

• Handle inbound and outbound calls based on assignment
• Complete training and stay updated with ongoing learning
• Process orders, cancellations, changes, reprints, credits
• Ensure security and privacy for every interaction
• Accurately enter data and ensure smooth follow-up
• Monitor individual performance and support team goals

🎯 Requirements

• High School Diploma/GED required
• 0-2 years customer service, banking, or retail experience
• Strong multitasking abilities
• Excellent communication and interpersonal skills
• Basic computer knowledge
• Willingness to learn and grow

🎁 Benefits

• Medical, dental and vision coverage
• 401K and generous PTO allowance
• Life insurance, employee assistance, pet insurance