Customer Content Specialist

📋 Description

• Work directly with clients to ensure press releases reach target audiences.
• Serve as primary contact during the distribution process.
• Recommend content best practices to boost engagement and visibility.
• Collaborate with teammates within a hybrid work setting.
• Support clients to align services with their objectives.

🎯 Requirements

• 1+ years in content creation or customer service
• BA degree in a communication-related field
• Knowledge of SEO, AEO, GEO and content best practices
• PowerPoint, Canva, and public speaking a plus
• Overtime and holiday coverage may be required
• Team player who is self-driven to exceed goals

🎁 Benefits

• Hybrid work model based on performance and progression
• Introductory training program for proprietary systems
• Opportunities for career progression and advancement
• Flexible Time Off
• Evening and weekend shifts eligible for pay differentials
• Hybrid - 2 days a week in our local office