Customer Content Specialist

📋 Description

• Work with clients to ensure press releases reach target audiences and drive objectives
• Serve as primary contact for clients during distribution and align offerings with client needs
• Offer recommendations on content best practices to boost engagement and visibility
• Contribute to client success through our diverse communications solutions
• Collaborate in a hybrid, team-focused environment

🎯 Requirements

• 1+ years of experience in content creation, customer service, or related field
• BA degree in a communication-related field
• Knowledge of SEO, AEO, GEO and content best practices
• Expertise in PowerPoint, Canva, and public speaking
• Overtime and holiday coverage may be required based on business needs

🎁 Benefits

• Hybrid work model based on performance and career progression
• Introductory training program for our proprietary systems
• Opportunities for career progression and advancement
• Flexible Time Off
• Evening and weekend shifts are eligible for pay differentials
• Hybrid - 2 days a week in our local office