Customer Content Specialist

📋 Description

• Work directly with clients to ensure their press releases are distributed to their desired target
• Act as the primary point of contact for clients throughout the distribution process.
• Act as product experts and strategists to align service offerings with a client’s communication
• Offer recommendations on content best practices to help increase engagement and visibility.

🎯 Requirements

• Team player who is self-driven to exceed core metrics and department goals.
• Someone looking to work collaboratively with others within a hybrid work setting.
• An individual with a passion for customer service who finds fulfillment in helping others.
• A professional with a proven ability to master a product portfolio and position solutions to
• 1+ years of experience in content creation, customer service, or related field required.
• BA degree in a communication-related field required.

🎁 Benefits

• Hybrid work model based on performance and career progression.
• Introductory training program for our proprietary systems.
• Opportunities for career progression and advancement.
• Flexible Time Off.
• Evening and weekend shifts are eligible for pay differentials.
• Hybrid - 2 days a week in our local office.