Customer Delivery Engineer

📋 Description

• Serve as primary technical interface for customer missions and success
• Own the full mission lifecycle from requirements to on-orbit optimization
• Operate Loft spacecraft and payloads on orbit, driving mission execution
• Work directly with customers to design and implement mission applications on Loft API and operational framework for scalable on-orbit ops
• Develop mission tooling and automation in Python to improve reliability
• Translate operational experience and customer feedback into concrete product improvements and roadmap

🎯 Requirements

• 3+ years in operational engineering or mission-critical systems
• Experience owning or contributing to production systems in real-world environments
• Experience diagnosing issues in complex, multi-layered systems by tracing failures
• Strong Python scripting and automation for operational systems
• Experience with software systems, APIs, and infrastructure such as Docker or similar DevOps environments
• Ability to operate effectively in dynamic, high-pressure environments with evolving requirements

🎁 Benefits

• 100% company-paid medical, dental, and vision
• Flexible Spending Account and Health Savings Account with employer contribution
• 100% employer-paid Life, AD&D, Short-Term, and Long-Term Disability insurance
• Flexible Time Off policy for vacation and sick leave, and 12 paid holidays
• 401(k) plan and equity options
• Fully paid parental leave; 14 weeks for birthing parent and 10 weeks for non-birthing parent